**Refund and Return Policy**
Our refund and return policy lasts for 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer you a full refund or exchange.
**Eligibility for Returns**
To be eligible for a return, your item must be unused and in the same condition that you received it, including its original packaging.
Certain types of goods are exempt from being returned. These include perishable items such as food, flowers, newspapers, or magazines. We also do not accept returns for intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items include:
– Gift cards
– Some health and personal care items
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
**Partial Refunds**
Partial refunds may be granted in the following situations:
– Any item not in its original condition, is damaged, or missing parts for reasons not due to our error.
– Any item that is returned more than 30 days after delivery.
**Refunds**
Once your return is received and inspected, we will notify you via email to confirm that we have received your returned item. We will also inform you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.
**Late or Missing Refunds**
If you haven’t received your refund yet:
1. Check your bank account again.
2. Contact your credit card company; it may take some time before your refund is officially posted.
3. Contact your bank, as there is often some processing time before a refund is posted.
If you have completed these steps and still have not received your refund, please contact us at [email protected].
**Sale Items**
Only regular-priced items may be refunded. Sale items cannot be refunded.
**Exchanges**
We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please email us at [email protected] and send your item to:
1323 Tuna Street, Southfield, Michigan
**Gifts**
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once we receive the returned item, a gift certificate will be mailed to you.
If the item was not marked as a gift when purchased, or if the gift giver had the order shipped to themselves to give to you later, we will issue a refund to the gift giver, who will then be notified of your return.
**Shipping Returns**
To return your product, mail it to:
1323 Tuna Street, Southfield, Michigan
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on your location, the time it may take for your exchanged product to reach you can vary. If you are returning high-value items, you might want to consider using a trackable shipping service or purchasing shipping insurance, as we do not guarantee receipt of returned items.
**Need Help?**
For questions related to refunds and returns, please contact us at [email protected].